FAQ

  • Q: Other chemists have tried to formulate my product but can’t come up with a something        I am happy with. Why do you think NSM can?
  • A:Our chemists have decades of experience and have specialized for years on pure formulations,       both liquid, pastes and difficult powders, without the use of toxic excipients.
  • Q: Many contract manufacturing companies don’t actually do any manufacturing        themselves. Instead they farm it out to other factories. Does NSM do that?
  • A: For maximum quality, control and speed we manufacture in our own factory that has an       integrated laboratory. If we need to contract part of the work out, you will be told upfront.       Transparency and communication is very important to us.
  • Q: Why do you want to test my products for lead?
  • A: To protect you from liability. Even if lead content is low you may face large fines from       California Proposition 65 – even if you are not located in CA.
  • Q: How come you can test my products so quickly?
  • A:Because we have an in-house lab that uses rapid microbiology testing methods.
  • Q: I don’t have a formula. Can NSM formulate one for me?
  • A: NSM’s main goal is to manufacture a supplement to your liking. Not only can we help you       formulate your ideal product but we also offer suggestions based on trends in the industry.
  • Q: I already have a formula. Will NSM manufacture it for me?
  • A: Yes! We can manufacture your products to your specification or reformulate them if you want       a change.
  • Q: What measures do you take to protect my intellectual property?
  • A: We at NSM understand that your Intellectual Property is your most valuable asset. We will       gladly sign your Non-Disclosure Agreements (NDAs).
  • Q: Do you offer facility tours?
  • A: Yes! We would love to show your our facility anytime! Please call for an appointment.
  • Q: What are your capabilities and core competency?
  • A: Please see our page “CAPABILITIES
  • Q: Why do you test the herbs in my supplement for identity?
  • A: Even the largest and most prestigious raw material suppliers in United States on occasion send substandard raw materials to us. If we don’t test, your customers may end up receiving substandard goods that may have disappointing results. An example of lack of potency was mentioned here.



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